APPLYONLINE ELECTRONIC LODGEMENT SOLUTIONS

Complete Solutions for Lenders & Broker Aggregators

ApplyOnline is the premier LIXI electronic lodgement service, delivering electronic lodgement for all lending types, to Australia’s largest network of lenders. ApplyOnline enables you to capture all required information and produce all required documentation for lodgement in a single hassle-free engagement with your customer at the point of sale

Ideal for Broker Aggregators wanting to provide their brokers with electronic lodgement as a seamless part of the sales process.

Ideal for Lenders wanting to leverage their investment in electronic lodgement by extending access to non-aggregated brokers, without the time and expense of a custom IT Project.

Also provides a simple and secure means of extending electronic Lodgement into lender branch networks and mobile lenders.

Your sales channel can easily capture a loan application online or offline, validate the data according to lender business rules, and submit electronically at the touch of a button. Best of all, the sales channel is notified in real-time via SMS/email/fax/RSS feed of any change in application status, with easy tracking through its entire lifecycle via a secure website.

Professional Engagement with Customer

By lodging electronically, your sales channels are able to provide a professional customer experience - Ask for the information once, produce the print forms at point of sale, and provide accurate checklists. No more going back for missing information.

Enter Data Once

ApplyOnline’s innovative engine ensures that information is captured only once. ANY details captured in your CRM or Qualifier will be reused in ApplyOnline - you only have to fill in the gaps.

Easily Reuse Data

ApplyOnline only requires that you enter data once. If you key an address - you can easily reuse it without re-typing. If you have entered rental property information, the associated income item will be automatically updated.

Superior Customer Experience

Electronic lodgement provides customers with prompt responses and immediate feedback on any issues. Integrated compliance checking ensures that the product specific data requirements are met and that you are completing all required documentation at the point of sale

Complete Managed Service Solution

ApplyOnline is offered as a fully managed and supported service, allowing you to focus on your core business activities.

Full Service Desk Support

NextGen.Net provides an online knowledge base for your service desk, and backs it with full helpdesk support to your organisation.

Ready for Cross-Selling

ApplyOnline includes full support for sales / referrals of non-mortgage products such as Personal Loans, Credit cards, Insurance - all without re-keying information.

Consolidated Management of All Applications

View and manage all applications using a single easy to use interface. The integrated advanced security model ensures that only authorised access to applications occurrs.

Online & Offline

The ApplyOnline technology solution enables your brokers to capture information offline (disconnected laptop) or online, while maintaining the same interface and experience. You can even start applications offline and send them back to your office for completion.

Intuitive, Tested Interface

The ApplyOnline interface has been designed to divide the loan application into logical sections, allowing your sales engagement with the customer to follow a natural progression.

Checks & Balances

As well as verifying that you have met all lender requirements, requirements; prior to submission, ApplyOnline automatically reviews all applications and ensures that unusual situations are brought to your attention for verification. For example, you will receive a warning if no assets or liabilities have been listed for an applicant; or where common assessment metrics (LVR, Servicing etc) return unexpected values. All of which lead to higher application

Integrated Security

The integrated "Role Based Security" model, allows you to align the visibilty of applications with your business rules. It's easy to setup

Integrated Identity Management

Integrated Identity Management allows your allowing your brokers to sign-in once across your systems, ensuring a seamless experience

Dynamic Document Production

Integrated Intelligent Document Production enables you to produce any and all documents at point of sale. ApplyOnline also suggest the right 'pack' of documents that should be provided with the application, as well as intelligent 'submission checklists'. Never forget a lo-doc declaration again!

Save, Retrieve & Share

ApplyOnline allows you to save applications at any time, and retrieve them for completion later. You can even securely share them with your head office office or administrative staff to support your business process.

Flexible Messaging Options

Brokers can configure their own messaging settings - electronic to receive notification of status updates via any combination of SMS, Email, RSS or Fax

Track & Trace

All steps of the electronic lodgement process are tracked and monitored - preventing applications disappearing into a 'black hole'

Auditing & Compliance

Complete Audit Trails meet the toughest data management regimes.

Integrated Service Level Monitoring

The integrated service level monitoring of ApplyOnline alerts you when processing service levels are exceeded and promptly identifies lender delays requiring follow up.

FAST FACTS

  • Superior customer experience
  • Fully managed solution, delivered in your brand
  • Largest panel of lenders
  • Largest range of lending types (mortgages, non-conforming, personal loans, credit cards)
  • Integrates seamlessly with existing CRM and sales systems
  • Automatic document production at the point of sale
  • Constantly updated to lender requirements
  • Updates delivered over the internet
  • Integrated service level management
  • Powered by the NextGen Network of managed business messaging.

AVAILABLE MODULES INCLUDE

  • ApplyOnline Mobile
  • ApplyOnline Broker Centre
  • ApplyOnline Sales Centre
  • ApplyOnline Retail
  • xGate Messaging Gateway