ApplyOnline® is Australia's premier LIXI electronic lodgement service, catering for all types of loans, to Australia's largest network of lenders. ApplyOnline® captures all the information needed to produce all the documentation required - in a single hassle-free engagement with your customers.
ApplyOnline® is ideal for Broker Aggregators wanting to provide their brokers with electronic lodgement as a seamless part of their sales service, and for Lenders wanting to extend their electronic lodgement to non-aggregated brokers, without the time and expense of a custom IT project.
ApplyOnline® delivers a simple and secure means of extending electronic lodgement to your branch network and mobile lenders.
Your sales channel can easily capture a loan application - online or offline - validate the data according to your business rules, and submit electronically at the touch of a button. Best of all, your sales people are notified of any change in application status in real-time via SMS, email, fax or RSS feed, with easy tracking via a secure website.
By lodging electronically, your sales people are able to provide a professional customer experience. Ask for the information once, print the form quickly and provide accurate checklists. No more going back for missing information.
The ApplyOnline® innovative engine ensures information is captured only once. Any details captured in your CRM or Qualifier will be reused in ApplyOnline® - you only have to fill in the gaps.
If you key an address - you can easily re-use it without re-typing. If you have entered rental property information, the associated income item will be automatically updated.
Integrated compliance checking ensures product specific data requirements are met and you are completing all required documentation at the point-of-sale.
ApplyOnline® is offered as a fully managed and supported service, allowing you to focus on your core business activities.
NextGen.Net® provides an online knowledge base for your service desk, and backs it with full HelpDesk support to your organisation.
ApplyOnline® supports the cross-selling of related products such as personal loans, credit cards and insurance - all without re-keying information.
View and manage all applications using a single easy-to-use interface. The integrated advanced security model ensures only authorised access to applications.
ApplyOnline® enables your brokers to capture information offline (disconnected laptop) or online, while maintaining the same interface and experience. You can even start applications offline and send them back to your office for completion.
ApplyOnline® has been designed to divide the loan application into logical sections, allowing the time with your customer to follow a natural progression.
ApplyOnline® automatically reviews and verifies all applications and ensures any unusual situations are brought to your attention before submission. For example, you will receive a warning if no assets or liabilities have been listed for an applicant or where common metrics (such as LVR, servicing, etc.) return unexpected values.
The integrated 'role-based security' model, allows you to control who sees applications, in line with your business rules. It's easy to set-up.
Integrated identity management allows your brokers to sign-in just once across all your systems.
Integrated intelligent document production enables you to produce all documents at the point of sale. ApplyOnline® also suggest the right 'pack' of documents to be provided with the application, as well as intelligent 'submission checklists'. Never forget a low-doc declaration again!
ApplyOnline® allows you to save applications at any time, and retrieve them for completion later. You can even securely share them with your head office or administrative staff to support your business process.
Brokers can configure their own messaging settings to receive notification of status updates via any combination of SMS, email, RSS or fax.
All steps of the electronic lodgement process are tracked and monitored - preventing applications disappearing into a 'black hole'.
Complete Audit Trails meet the toughest data management regimes.
The integrated service level monitoring of ApplyOnline® alerts you when processing service levels are exceeded and promptly identifies lender delays requiring follow up.